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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike

September 14, 2026

5  out of  5
rating by Mike
"Thalia was great in helping me with my account"
We responded:
"Hi Mike, thanks for sharing your experience! It's wonderful to hear that Thalia was able to assist you with your account. We appreciate your trust in our agency."
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Tj Bradley

September 14, 2026

5  out of  5
rating by Tj Bradley
"Jaden was very helpful and made things very easy setting up a policy. Highly recommend working with him."
We responded:
"Hi Tj Bradley,

Thank you for recommending Jaden! We're thrilled to hear he made setting up your policy easy. If you ever have more insurance needs, feel free to reach out."
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Sakh Irina

September 8, 2026

5  out of  5
rating by Sakh Irina
"Thalia provided excellent customer service. She was professional, responsive, and genuinely took the time to understand and resolve my billing issue. She explained everything clearly and was very helpful throughout the process. I really appreciate her help and would highly recommend her!"
We responded:
"Thank you for your recommendation, Sakh Irina! It's great to hear that Thalia was able to assist you with your billing issue and provide such clear and helpful service. We're grateful for your feedback and are always here to support your insurance needs."
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Jennifer Richardson

September 2, 2026

5  out of  5
rating by Jennifer Richardson
"Samantha from State Farm!!! God bless her heart! Last thing I needed was my insurance to get cancelled she helped me make the payment and helped me setup my next payment she was patient and awesome! Thanks So much"
We responded:
"Thank you, Jennifer, for your kind words about Samantha! We're delighted to hear that she was able to assist you with your payment and ensure your insurance coverage remained intact. Our team is always here to help with any of your insurance needs, so feel free to reach out anytime."
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Dawntae Evans

August 31, 2026

5  out of  5
rating by Dawntae Evans
"Outstanding service! Best customer service experience in a very long time! Jaden is everything a representative should be."
We responded:
"Thank you for your feedback, Dawntae! We're delighted to hear that Jaden provided you with such an exceptional customer service experience. Our team is dedicated to helping with your insurance needs, and it's great to know we hit the mark. If you ever need assistance in the future, feel free to reach out."
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Agim Mavraj

August 27, 2026

5  out of  5
rating by Agim Mavraj
"Samantha gave great service"
We responded:
"Thank you for your feedback, Agim! We're delighted to hear that Samantha provided you with great service. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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clemi caraballo

August 27, 2026

5  out of  5
rating by clemi caraballo
"Muy buenas atenciones con Samantha."
We responded:
"Gracias por tu comentario, Clemi. Nos alegra saber que Samantha te brindó una atención excelente. Si necesitas ayuda con tus seguros en el futuro, no dudes en contactarnos."
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Marilyn Doof

August 25, 2026

5  out of  5
rating by Marilyn Doof
"I called the Martinez Agency because I could not find my policy. I was very worried. I am no longer worried. I now have a great agent, Melissa Marin, who dealt with the issue effectively and without any drama. I appreciate that. She was knowledgeable and incredibly nice. I value that. Renters insurance is so important. I highly recommend Melissa and the Martinez Agency."
We responded:
"Thank you for your feedback, Marilyn! We're delighted to hear that Melissa was able to assist you effectively and put your worries to rest. It's great to know you value her knowledge and kindness, and we appreciate your recommendation of our agency for renters insurance. If you ever need further assistance with your insurance needs, feel free to reach out."
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Hector Rodríguez

August 25, 2026

5  out of  5
rating by Hector Rodríguez
"Tremendo servicio la agente melissa un gran servicio"
We responded:
"Gracias por tu comentario, Héctor. Nos alegra saber que Melissa te brindó un gran servicio. Si necesitas ayuda con tus necesidades de seguro en el futuro, no dudes en contactarnos."
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Sandra Yusti

August 14, 2026

5  out of  5
rating by Sandra Yusti
"Melissa was great! She helped me get renters insurance at a great price. Highly recommend"
We responded:
"Thanks for the great feedback! We'll make sure Melissa gets this sweet message. We're thrilled she helped you find solid coverage at a great price!"
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T H

August 13, 2026

5  out of  5
rating by T H
"Thalia is a magnificent and benevolent team member. She is benevolent and professional. In a time of crisis I am confident she will do anything possible to assist me. I definitely recommend and commend her efforts and diligence."
We responded:
"Thank you so much for these incredibly kind words! Knowing that you feel fully supported and confident in Thalia during critical moments means everything to us. We are so proud to have her on our team and will make sure she sees your wonderful compliment!"
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Marisol Correa

August 12, 2026

5  out of  5
rating by Marisol Correa
"This State Farm office has the best customer service available in car insurance. They’re friendly, knowledgeable, and they work with you to get you a fair monthly rate. Haven’t had any problems with them so far."
We responded:
"Thank you for the awesome feedback! We're so glad our team has been friendly, knowledgeable, and helpful with your rate. We truly appreciate your trust in our State Farm office!"
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H

August 10, 2026

5  out of  5
rating by H
"Im very Satisfied for how quickly and smoothly Melissa handled the entire process of finding me an insurance quote. She was very responsive, and got my quote done quickly. Highly recommend."
We responded:
"Thank you for the fantastic review! Melissa works hard to deliver fast, hassle-free service, and we’re so glad she got your quote taken care of within 24 hours. We appreciate your recommendation!"
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Crystal Espanol

August 6, 2026

5  out of  5
rating by Crystal Espanol
"I recently added another vehicle and person to my policy. Johanny was the most professional and helpful person I have ever dealt with. She made everything so easy. She listened to everything I needed and even went ahead and looked for every discount to get me the best rate. She was thorough and explained the entire process in detail. I can’t express how happy I am with the service."
We responded:
"Thank you so much for taking the time to write such a wonderful review! Adding a new vehicle and driver can sometimes feel overwhelming, but we are thrilled that Johanny made the whole process easy, clear, and affordable by hunting down every discount possible. We’ll be sure to share your incredibly kind words with her!"
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Tracy Davenport

August 6, 2026

5  out of  5
rating by Tracy Davenport
"The agent took his time, walked me through my policy, helped me with my payment and let me understand all the questions that I wanted to ask thank you again, Jaden For helping me with the life insurance policy"
We responded:
"We deeply appreciate your feedback and your trust in our office for your life insurance needs. Providing patient, thorough, and easy-to-understand service is our top priority, and we’re so glad Jaden delivered that for you. Thank you for being part of our State Farm family!"
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Elliot Gilinsky

August 3, 2026

5  out of  5
rating by Elliot Gilinsky
"Wonderful service! Jaden is the man and is very helpful. Thank you State Farm!"
We responded:
"Thank you so much for the shoutout! We’ll be sure to pass the kind words along to Jaden—he'll be thrilled to see this!"
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Franki Jones

July 29, 2026

5  out of  5
rating by Franki Jones
"Helen is great!!!!! This is the 4th time she has assisted me with a policy. First was for my daycare, then life insurance for my husband and life insurance for myself and now a policy for my juice bar. She always gets the job done, takes her time to make sure needs are met and comfortable with the quote. Wonderful customer service skills and overall wonderful energy. Lucky to have her as an agent. Thank you Helen!!!!!!"
We responded:
"Thank you for such an incredible review! Helen takes so much pride in making sure her clients are fully covered and comfortable, and we’re so lucky to have her on our team. Congratulations on the juice bar, and thank you for being such a valued part of our State Farm family!"
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BAMBO MUSIC

July 27, 2026

5  out of  5
rating by BAMBO MUSIC
"Johanna did a fantastic job attending to Mr"
We responded:
"Thank you so much for the review! We're so glad to hear that Johanna did a fantastic job helping out. We appreciate you taking the time to share your feedback!"
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Antonio Fernandez

July 23, 2026

5  out of  5
rating by Antonio Fernandez
"Experiencia excelente,amable de parte de Melissa"
We responded:
"¡Muchas gracias! Nos alegra saber que Melissa te brindó una excelente y amable atención. ¡Estamos a tu orden!"
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Jae Macklin

July 22, 2026

5  out of  5
rating by Jae Macklin
"Good day all I wanted to personally write a review for the state farm kingsbrdge location. . I've been with this location for about 2 years and I have worked with several of agents but there is 1 agent that stands out her name is Thalia she always listen she goes beyond measures to solve your insurance issues she has been very helpful to all of my insurance problems I'm so grateful to have her as my state farm agent"
We responded:
"Thank you for the fantastic review! We love hearing how much Thalia has helped you over the last two years. Her dedication to problem-solving and patient listening makes her truly special, and we're glad to have you with our Kingsbridge State Farm office!"
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Annette Lee

July 21, 2026

5  out of  5
rating by Annette Lee
"JADEN WAS VERY HELPFUL IN EXPLAINING MY INSURANCE POLICIES.
I DEFINITELY FELT HE UNDERSTOOD MY CONCERNS.

BEFORE I CALLED I WAS CONSIDERING DISCONTINUING ONE OF THE POLICIES, BUT AFTER HE INFORMED ME ABOUT THE VALUE AND HOW I COULD CHANGE MY PAYMENT DATES, I FELT RELIEVED AND DECIDED TO KEEP THEM.

I REALLY APPRECIATED HIS PATIENCE AND KNOWLEDGE ABOUT MY SPECIFIC INSURANCE POLICIES.
THANK YOU 😊."
We responded:
"Thank you so much for sharing this! We know how stressful managing insurance costs can be, so we're thrilled Jaden was able to listen to your concerns, offer flexible payment options, and help keep your coverage intact. We'll be sure to pass along your sweet note and smile to him!"
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Pasmore Williams

July 16, 2026

5  out of  5
rating by Pasmore Williams
"Helped me insure a drone & MacBook Pro ! 10/10 communication & satisfaction"
We responded:
"Thank you for the awesome 10/10 review! We're thrilled we could get your drone and MacBook Pro properly insured with fast, clear communication. "
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Andrea Lynch

July 10, 2026

5  out of  5
rating by Andrea Lynch
"I had a wonderful experience working with Jaden from State Farm. He was professional, patient, and very helpful throughout the entire process. He took the time to answer all of my questions and made sure I understood my insurance coverage.
I truly appreciated how responsive and attentive he was. Whenever I had a question or needed additional information, He responded quickly and made the process much easier and less stressful for me. His knowledge, kindness, and willingness to help made me feel confident that I was making the right decisions to choose State Farm as my insurance Company.
I highly recommend them to anyone looking for a reliable and trustworthy insurance professionals. You will feel comfortable talking to Jaden. Also the girl who always answer the phone before transferring me to Jaden offer a excellent customer service. Thank you State Farm for making my experience positive."
We responded:
"We are grateful for your trust and kind feedback! Helping you feel confident and comfortable with your coverage is always our top goal. Thank you for commending Jaden’s expertise and our team’s phone service—we’re happy to be your insurance professionals!"
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Edwin Gomez

July 4, 2026

5  out of  5
rating by Edwin Gomez
"Amazing experience and patience. THALIA went far and beyond and got me the help I needed and solve everything quick and easy. Thank you guys and Thalia for always Helping me and getting things done."
We responded:
"Thank you so much for the wonderful review! Disability insurance is such an important layer of protection, and we're so glad Thalia went above and beyond to make the whole process quick, easy, and stress-free for you. "
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Genaro Marrero

June 25, 2026

5  out of  5
rating by Genaro Marrero
"Clean and well advertised comfortable and at ease so thank you."
We responded:
"Thank you, Genaro, for your feedback. We're glad to hear that you found our office clean and well-advertised, and that you felt comfortable and at ease. Your support means a lot to us."