Reviews
State Farm® Agent Hielly Martinez
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Marvin David
October 23, 2026
"5 stars isn't enough for Johanny Colon. She was incredibly knowledgeable about State Farm's coverage options and found ways to save me more money than I thought was possible. After getting frustrating quotes elsewhere, she made the process easy and helped me get a rate I was actually happy with. If you're looking for someone who knows her stuff and genuinely wants to help, ask for Ms Johanny Colon."
Edward Brako
October 23, 2026
"Thalia was amazing in service delivery to my auto insurance. Service rendered was quick, fast and professional. Keep it up Tharlia."
"Hi Edward,
Thank you for sharing your experience with Thalia's service on your auto insurance. We're thrilled to hear she provided quick and professional assistance. Your feedback means a lot to us, and we'll be sure to pass along your kind words to Thalia.
Best regards,"
ms perez
October 22, 2026
"JADEN thanks for your help and patiente. I was paying 270 now I will pay much less. Thanks again."
"Hi Ms. Perez, thank you for sharing your experience! Jaden will be thrilled to hear that his assistance made a difference in your insurance payments. We're grateful for your trust in our agency. "
New Beginnings
October 21, 2026
"Johanny was awesome and I highly recommend her as well as state farm insurance"
"Thanks for the recommendation, New Beginnings! Johanny will be thrilled to hear your praise, and we're grateful for your trust in State Farm Insurance. If you ever need assistance, we're here to help!"
Filippo Spagnesi
October 6, 2026
"I had a great experience with Thalia from State Farm Insurance. She was really patient with me and helped me with every question I had about the quote she provided me. I’ll recommend her for anything you need!"
"Hi Filippo,
Thanks for sharing your experience with Thalia! It's wonderful to hear how patient and helpful she was in addressing all your questions about the quote. We appreciate your recommendation and are here whenever you need assistance.
Hielly Martinez - State Farm Insurance Agent"
Edwin Waĺstòn
October 2, 2026
"State farm is not only exceptional but they're very professional in the way they dea l with the customers and the hiely Martinez office in the Bronx is the best hands 👌 down"
"Hi Edwin, thank you for your kind words about our team at Hielly Martinez's office in the Bronx! We're thrilled to hear that you find our professionalism exceptional. Your support means a lot to us. "
Jay D
September 26, 2026
"I was looking to purchase auto insurance and asked Statefarm for a quote. In less than an hour, I received a call from Thalia who was courtesty and professional. With her expertise and knowledge, I received a very fair quote for an auto and renters policy. Ask for Thalia!"
"Hi Jay,
Thanks for sharing your experience! It's great to hear that Thalia was able to assist you promptly and professionally with your auto and renters insurance quotes. We appreciate your recommendation and are here whenever you need us.
Hielly Martinez - State Farm Insurance Agent"
Roe Newby
September 24, 2026
"Johanny helped me setup up my new policy. She was friendly, knowledgeable and an all around pleasure"
"Hi Roe, thanks for sharing your experience! It's great to hear that Joanni was able to assist you with setting up your new policy and that you found her friendly and knowledgeable. We appreciate your trust in our agency and look forward to serving your insurance needs in the future. "
Jose Martinez Jr.
September 23, 2026
"I called in for a new insurance quote. Jaden gave us the best quote with the coverages we needed, very professional. Thanks Jayden"
"Hi Jose, thanks for sharing your experience! It's great to hear that Jayden provided you with the right coverage and a professional service. We appreciate your trust in our agency and look forward to assisting you in the future."
Madison Sosa
September 23, 2026
"Johanny was incredibly helpful setting up our co op insurance!"
"Hi Madison, thanks for sharing your experience! It's great to hear that Johanny was so helpful in setting up your co-op insurance. We appreciate your trust in our agency and are here whenever you need us."
DFB dejesusfrenchybulldog
September 21, 2026
"THALIA is very professional and knowledgeable. The best rate possible mission was accomplished. Thank you so much.."
"Thanks for sharing your experience with Thalia, DFB! It's great to hear that she was able to help you secure the best rate possible. We appreciate your trust in our agency for your insurance needs. "
Alex Nguyen
September 17, 2026
"Jaden is an excellent agent. He understood my needs and offered a tailored plan that I was very happy with. He was very responsive and patient, helping me to understand all the plan details - he even went above and beyond to communicate with my management company to ensure my coverage was sufficient."
Mike
September 14, 2026
"Thalia was great in helping me with my account"
"Hi Mike, thanks for sharing your experience! It's wonderful to hear that Thalia was able to assist you with your account. We appreciate your trust in our agency."
Tj Bradley
September 14, 2026
"Jaden was very helpful and made things very easy setting up a policy. Highly recommend working with him."
"Hi Tj Bradley,
Thank you for recommending Jaden! We're thrilled to hear he made setting up your policy easy. If you ever have more insurance needs, feel free to reach out."
Sakh Irina
September 8, 2026
"Thalia provided excellent customer service. She was professional, responsive, and genuinely took the time to understand and resolve my billing issue. She explained everything clearly and was very helpful throughout the process. I really appreciate her help and would highly recommend her!"
"Thank you for your recommendation, Sakh Irina! It's great to hear that Thalia was able to assist you with your billing issue and provide such clear and helpful service. We're grateful for your feedback and are always here to support your insurance needs."
Jennifer Richardson
September 2, 2026
"Samantha from State Farm!!! God bless her heart! Last thing I needed was my insurance to get cancelled she helped me make the payment and helped me setup my next payment she was patient and awesome! Thanks So much"
"Thank you, Jennifer, for your kind words about Samantha! We're delighted to hear that she was able to assist you with your payment and ensure your insurance coverage remained intact. Our team is always here to help with any of your insurance needs, so feel free to reach out anytime."
Dawntae Evans
August 31, 2026
"Outstanding service! Best customer service experience in a very long time! Jaden is everything a representative should be."
"Thank you for your feedback, Dawntae! We're delighted to hear that Jaden provided you with such an exceptional customer service experience. Our team is dedicated to helping with your insurance needs, and it's great to know we hit the mark. If you ever need assistance in the future, feel free to reach out."
Agim Mavraj
August 27, 2026
"Samantha gave great service"
"Thank you for your feedback, Agim! We're delighted to hear that Samantha provided you with great service. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
clemi caraballo
August 27, 2026
"Muy buenas atenciones con Samantha."
"Gracias por tu comentario, Clemi. Nos alegra saber que Samantha te brindó una atención excelente. Si necesitas ayuda con tus seguros en el futuro, no dudes en contactarnos."
Marilyn Doof
August 25, 2026
"I called the Martinez Agency because I could not find my policy. I was very worried. I am no longer worried. I now have a great agent, Melissa Marin, who dealt with the issue effectively and without any drama. I appreciate that. She was knowledgeable and incredibly nice. I value that. Renters insurance is so important. I highly recommend Melissa and the Martinez Agency."
"Thank you for your feedback, Marilyn! We're delighted to hear that Melissa was able to assist you effectively and put your worries to rest. It's great to know you value her knowledge and kindness, and we appreciate your recommendation of our agency for renters insurance. If you ever need further assistance with your insurance needs, feel free to reach out."
Hector Rodríguez
August 25, 2026
"Tremendo servicio la agente melissa un gran servicio"
"Gracias por tu comentario, Héctor. Nos alegra saber que Melissa te brindó un gran servicio. Si necesitas ayuda con tus necesidades de seguro en el futuro, no dudes en contactarnos."
Sandra Yusti
August 14, 2026
"Melissa was great! She helped me get renters insurance at a great price. Highly recommend"
"Thanks for the great feedback! We'll make sure Melissa gets this sweet message. We're thrilled she helped you find solid coverage at a great price!"
T H
August 13, 2026
"Thalia is a magnificent and benevolent team member. She is benevolent and professional. In a time of crisis I am confident she will do anything possible to assist me. I definitely recommend and commend her efforts and diligence."
"Thank you so much for these incredibly kind words! Knowing that you feel fully supported and confident in Thalia during critical moments means everything to us. We are so proud to have her on our team and will make sure she sees your wonderful compliment!"
Marisol Correa
August 12, 2026
"This State Farm office has the best customer service available in car insurance. They’re friendly, knowledgeable, and they work with you to get you a fair monthly rate. Haven’t had any problems with them so far."
"Thank you for the awesome feedback! We're so glad our team has been friendly, knowledgeable, and helpful with your rate. We truly appreciate your trust in our State Farm office!"
H
August 10, 2026
"Im very Satisfied for how quickly and smoothly Melissa handled the entire process of finding me an insurance quote. She was very responsive, and got my quote done quickly. Highly recommend."
"Thank you for the fantastic review! Melissa works hard to deliver fast, hassle-free service, and we’re so glad she got your quote taken care of within 24 hours. We appreciate your recommendation!"