State Farm® Insurance Agent Hielly Martinez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Franki Jones
July 29, 2026
"Helen is great!!!!! This is the 4th time she has assisted me with a policy. First was for my daycare, then life insurance for my husband and life insurance for myself and now a policy for my juice bar. She always gets the job done, takes her time to make sure needs are met and comfortable with the quote. Wonderful customer service skills and overall wonderful energy. Lucky to have her as an agent. Thank you Helen!!!!!!"
BAMBO MUSIC
July 27, 2026
"Johanna did a fantastic job attending to Mr"
Antonio Fernandez
July 23, 2026
"Experiencia excelente,amable de parte de Melissa"
Jae Macklin
July 22, 2026
"Good day all I wanted to personally write a review for the state farm kingsbrdge location. . I've been with this location for about 2 years and I have worked with several of agents but there is 1 agent that stands out her name is Thalia she always listen she goes beyond measures to solve your insurance issues she has been very helpful to all of my insurance problems I'm so grateful to have her as my state farm agent"
Annette Lee
July 21, 2026
"JADEN WAS VERY HELPFUL IN EXPLAINING MY INSURANCE POLICIES.
I DEFINITELY FELT HE UNDERSTOOD MY CONCERNS.
BEFORE I CALLED I WAS CONSIDERING DISCONTINUING ONE OF THE POLICIES, BUT AFTER HE INFORMED ME ABOUT THE VALUE AND HOW I COULD CHANGE MY PAYMENT DATES, I FELT RELIEVED AND DECIDED TO KEEP THEM.
I REALLY APPRECIATED HIS PATIENCE AND KNOWLEDGE ABOUT MY SPECIFIC INSURANCE POLICIES.
THANK YOU 😊."
Pasmore Williams
July 16, 2026
"Helped me insure a drone & MacBook Pro ! 10/10 communication & satisfaction"
Andrea Lynch
July 10, 2026
"I had a wonderful experience working with Jaden from State Farm. He was professional, patient, and very helpful throughout the entire process. He took the time to answer all of my questions and made sure I understood my insurance coverage.
I truly appreciated how responsive and attentive he was. Whenever I had a question or needed additional information, He responded quickly and made the process much easier and less stressful for me. His knowledge, kindness, and willingness to help made me feel confident that I was making the right decisions to choose State Farm as my insurance Company.
I highly recommend them to anyone looking for a reliable and trustworthy insurance professionals. You will feel comfortable talking to Jaden. Also the girl who always answer the phone before transferring me to Jaden offer a excellent customer service. Thank you State Farm for making my experience positive."
Edwin Gomez
July 4, 2026
"Amazing experience and patience. THALIA went far and beyond and got me the help I needed and solve everything quick and easy. Thank you guys and Thalia for always Helping me and getting things done."
Genaro Marrero
June 25, 2026
"Clean and well advertised comfortable and at ease so thank you."
"Thank you, Genaro, for your feedback. We're glad to hear that you found our office clean and well-advertised, and that you felt comfortable and at ease. Your support means a lot to us."
Richard Hernandez
June 16, 2026
"Helen Mota excellent representative"
"Thank you, Richard, for the 5-star review! We're glad to hear that Helen Mota provided you with excellent service. If you need any further assistance, feel free to reach out."
Jesus Davila
June 13, 2026
"I would like to take the time to thank Samantha for being kind and patient for assisting me with my Insurance needs, She referred me to Melissa, my new Home Insurance Agent. She went the extra mile to find me excellent coverage for my One Bedroom Co-op Apartment in Manhattan. She provided me with a positive experience, it was Epic, I had a amazing time with State Farm, then All State, I truly recommend you have the same experience I in encountered and at the end I got to pay my first Bill by Phone. Thank you so much State Farm from the Boogie Down Bronx, for the superb Customer Service. - Jesus D."
"Thank you, Jesus, for sharing your experience with us. It's great to hear that Samantha and Melissa provided you with such dedicated service and helped you find excellent coverage for your apartment. We appreciate your recommendation and are glad you had a positive experience with our team."
Kathy Dallas
June 12, 2026
"I called the office to get an updated copy of my insurance faxed to the rental office. I spoke to Samantha and she took care of me professionally and courteous. Thank you Samantha😊"
"Thank you, Kathy, for sharing your experience. We're glad to hear that Samantha was able to assist you professionally and courteously. If you need any further assistance, feel free to reach out."
Jamie Smith
June 10, 2026
"Melissa was incredibly helpful. I moved to NY with an existing State Farm policy from out of state and she helped me get a new quote, set up a NY policy, and she answered all of my questions patiently. Very positive experience."
"Thank you, Jamie, for sharing your experience. We're glad Melissa could assist you with your transition to a NY policy and answer all your questions. We appreciate your feedback and look forward to serving you in the future."
NICON ASSALAM
June 8, 2026
"I met THALIA PRIMITIVO to discuss my insurance policy issue with State Farm, and she attended to me professionally without any problem. She tried her best to resolve the issue I went there for immediately. Thanks a lot."
"Nicon, Thank you so much for your kind words! We’re so happy to hear that Thalia was able to assist you in resolving your insurance issue professionally and efficiently. It’s always our goal to provide excellent service, and your feedback is greatly appreciated. If you ever need anything else, don’t hesitate to reach out. Thanks again for sharing your experience! - Hielly "
Carla Smith
May 29, 2026
"Melissa Marin was wonderful I had called a couple of insurance companies for my Moms home in the Bronx the reason I picked State farm was because Melissa was so professional. She explained everything to me she helped me understand and I am extremely happy with her service. Thank you again I wish everyone I called info was this good.."
"Thank you so much for taking the time to share your experience! Choosing the right homeowners insurance for your mother's home in the Bronx is an important decision, and we are thrilled that Melissa's professionalism and clear explanations made State Farm the right choice for you. We truly appreciate your business and are so glad to have you both with us!"
Hector Gomez
May 22, 2026
"The worst of the worst i had 2 vehicles insured with them and both got vandalized un my neighborhood got them both fixed by submitting claims. The year after it was time to renew they call me to give me a time frame to switch to another company because I was a liability to them since my cars were to expensive. Was paying full cover for a big chunk and now I paid half of what I was paying. Glad they did that. But still I will never recommend"
"Hector, thank you for the five stars! - Hielly "
Ihost Booking
May 14, 2026
"Had an issue and Johanny went above and beyond and got everything ameliorated. Best Statefarm ever."
"Thank you for the 5-star review! We're glad to hear that Johanny was able to assist you and resolve the issue. Your feedback means a lot to us."
Keith Rodgers
May 14, 2026
"Thalia Primtitivo she was very, very patient with me and I asked a lot of questions, but she helped me with some insurance questions and I will be back for that and she also helped me with notary awesome person. She deserves a raise."
"Thank you, Keith, for sharing your experience with Thalia. It's great to hear she was patient and helpful with your insurance and notary questions. We look forward to assisting you again in the future."
Jose Echevarria
May 12, 2026
"I’ve had my homeowners with them for 4 years and no problems so far. I just had a great call with Thalia where she explained to me all the options in great detail, and I’ll be buying more of their services. Excellent customer care. Totally recommended"
"Thank you, Jose, for sharing your experience with us. We're glad to hear that Thalia was able to assist you with detailed information and that you're considering expanding your services with us. Your recommendation means a lot to our team. "
Jessica Contreras
May 6, 2026
"Omg. I can’t say enough about how Jojo went above and beyond for my sister in law and me. She was not even my late father in law’s agent but she liased with them in order to facilitate much needed paperwork. After that she advised me about my own car insurance rates as I am looking to switch and that led to conversations about life insurance. I am very much looking forward to continuing to work with her and highly recommend her. She is very warm and genuine. Which is hard to find in this day and age."
"Thank you, Jessica, for sharing your experience with Jojo. It's great to hear how she went above and beyond to assist you and your sister-in-law, even liaising with another agent to help with paperwork. We're glad to know you're considering working with her for your insurance needs."
Shamaycha Nelson
April 28, 2026
"I recently visited State Farm for their notary services, and I had a great experience. The employees were polite, professional, and made the process smooth and efficient."
"Thank you, Shamaycha, for sharing your experience with our notary services. We're glad to hear that our team made the process smooth and efficient for you. We appreciate your feedback and look forward to serving you again."
Barbara Penn
April 24, 2026
"Thanks to Jaidee Santos for her help. She did a good job. 👍"
"Thank you, Barbara, for the great feedback! We're glad to hear that Jaidee provided you with the assistance you needed. Your support means a lot to us. "
Gabriel Ilionskiy
April 9, 2026
"Jaidee was extremely helpful and informative in helping me set up my auto insurance policy. Would highly recommend!"
"Thank you, Gabriel, for sharing your experience! It's great to hear that Jaidee was helpful and informative in setting up your auto insurance policy. Your recommendation means a lot to us. "
Tammy Switzer-Haigler
April 7, 2026
"Quick and polite service. My issue was taken care of long before closing."
"Thank you, Tammy, for your feedback. We're glad to hear that our team was able to assist you promptly and courteously. Your satisfaction is important to us."
Elaine Whitty
April 2, 2026
"I spoke to SAMANTHA today. She was extremely helpful and very very nice. She was very professional and polite. She is definitely an asset to State Farm’s Insurance Company. I was completely satisfied. She is a very nice and polite person. She is definitely an asset to your company."
"Thank you, Elaine, for sharing your experience with Samantha. We're glad to hear she was helpful and professional during your interaction. Your feedback is greatly appreciated."