State Farm® Insurance Agent Hielly Martinez

"I would like to take the time to thank Samantha for being kind and patient for assisting me with my Insurance needs, She referred me to Melissa, my new Home Insurance Agent. She went the extra mile to find me excellent coverage for my One Bedroom Co-op Apartment in Manhattan. She provided me with a positive experience, it was Epic, I had a amazing time with State Farm, then All State, I truly recommend you have the same experience I in encountered and at the end I got to pay my first Bill by Phone. Thank you so much State Farm from the Boogie Down Bronx, for the superb Customer Service. - Jesus D."

"I called the office to get an updated copy of my insurance faxed to the rental office. I spoke to Samantha and she took care of me professionally and courteous. Thank you Samantha😊"

"Melissa was incredibly helpful. I moved to NY with an existing State Farm policy from out of state and she helped me get a new quote, set up a NY policy, and she answered all of my questions patiently. Very positive experience."

"I met THALIA PRIMITIVO to discuss my insurance policy issue with State Farm, and she attended to me professionally without any problem. She tried her best to resolve the issue I went there for immediately. Thanks a lot."

"Melissa Marin was wonderful I had called a couple of insurance companies for my Moms home in the Bronx the reason I picked State farm was because Melissa was so professional. She explained everything to me she helped me understand and I am extremely happy with her service. Thank you again I wish everyone I called info was this good.."

"The worst of the worst i had 2 vehicles insured with them and both got vandalized un my neighborhood got them both fixed by submitting claims. The year after it was time to renew they call me to give me a time frame to switch to another company because I was a liability to them since my cars were to expensive. Was paying full cover for a big chunk and now I paid half of what I was paying. Glad they did that. But still I will never recommend"

"Had an issue and Johanny went above and beyond and got everything ameliorated. Best Statefarm ever."

"Thalia Primtitivo she was very, very patient with me and I asked a lot of questions, but she helped me with some insurance questions and I will be back for that and she also helped me with notary awesome person. She deserves a raise."

"I’ve had my homeowners with them for 4 years and no problems so far. I just had a great call with Thalia where she explained to me all the options in great detail, and I’ll be buying more of their services. Excellent customer care. Totally recommended"

"Omg. I can’t say enough about how Jojo went above and beyond for my sister in law and me. She was not even my late father in law’s agent but she liased with them in order to facilitate much needed paperwork. After that she advised me about my own car insurance rates as I am looking to switch and that led to conversations about life insurance. I am very much looking forward to continuing to work with her and highly recommend her. She is very warm and genuine. Which is hard to find in this day and age."

"I recently visited State Farm for their notary services, and I had a great experience. The employees were polite, professional, and made the process smooth and efficient."

"Thanks to Jaidee Santos for her help. She did a good job. 👍"

"Jaidee was extremely helpful and informative in helping me set up my auto insurance policy. Would highly recommend!"

"Quick and polite service. My issue was taken care of long before closing."

"I spoke to SAMANTHA today. She was extremely helpful and very very nice. She was very professional and polite. She is definitely an asset to State Farm’s Insurance Company. I was completely satisfied. She is a very nice and polite person. She is definitely an asset to your company."

"My Agent Jaden was awesome! Explained thoroughly without over explaining, listened to my requirements for insurance. Excellent communication skills and happy to do business with him for my insurance needs."

"Johanny was very helpful in my understanding of my new policy with State Farm; Thankyou!"

"Great service, and very good price.....thanx to Jaeedy Santos for help me w !!!!"

"Working with Johanny was a great experience. She's responsive, knowledgeable, and very patient with all my questions. Five stars for her exceptional service! She helped me navigate a tricky transition between insurance carriers and ensured my home remained protected. Her attention to detail and clear communication set her apart. Highly recommend her for anyone looking for reliable insurance help in NYC!"

"The matter was not resolved. I would never take the State Farm supplemental insurance again because of the horrible experience I had with you guys. My claim was never processed correctly. According to you guys and Statefarm 1800 number you guys could not send a fax successfully. I definitely feel as if you guys just gave me back a few dollars (totaling the amount I paid in, so basically a refund) to brush me off. Also - you guys were never able to insure my motorcycle even after a former employee saved the quote for the motorcycle. Truth be told You should have never lost that employee because the people you had working on my policy could never get the job done. You never answered any of THE MANY emails I sent you asking you to assist but you respond to Google reviews posing as if you guys resolved the issues? Why didn’t you just answer my emails so we could have worked on it before I had to leave you a review to get your attention? I attempted so much to work with you guys and nothing was able to be accomplished. Till this day we still have an issue. I contacted the 1-800 number to be transferred from you guys to someone who can handle my policy’s with out so many hiccups. How ever another problem now exist. All my vehicles were not transferred over. It’s always an issue here now. My jeep grand Cherokee policy isn’t even listed on my State Farm account. And Tiffany began to get very disrespectful when I asked her if she can confirm what was done. Emailing me with “!” At the end of her sentence Please let me know if you will like me to share the pictures for proof"

"I have been in the car business for over 15 years, and sometimes, calling Insurance companies for a client or for a policy change, it can take forever and the communication is difficult. Today, I called this agency for policy change for one of our mutual clients, and JAIDEE was the absolute best. She was quick, informative, very kind, and very fast. Thank you for your services they were highly appreciated. Moe, Emos Auto Sales"

"Jaidee Provided me with the best service today! Service like JD provides is one of the reasons why I only do business with State Farm!"

"Quick & fast service by Johanna Colon. She was super attentive to me."

"Very professional, courteous and prompt service. Jaden and Thalia gave excellent care and assistance and set me up with property insurance with no issues."

"Thank you Jaidee for helping me address my needs and being patient. Would highly recommend you and the team."